Customers outside the United Kingdom
A very warm welcome to all our visitors!
We have over 25 years experience in our hair salons of helping people choose the best hair care products and get the best results from them. We also make our products and advice available on this website and are now delivering professional hair care products to our customers in the UK and Europe.
We do not currently deliver our products outside the European Union due to the large variations in product weights and postage charges. If you are outside the EU and would like to purchase any of our products, please contact us with your requirements and we can provide a delivery quote.
Delivery times and charges
Most orders are despatched by airmail on the working day after they are placed on our web site.
Please click here to see full details of our delivery zones and charges
Currency considerations
We display prices and shopping baskets in £ Sterling.
We will charge your card in £ Sterling and, if appropriate, your credit card company will convert at their current rate to your local currency. You should see our company name and both the £ Sterling and local currency amounts on your credit card statement. This is exactly the same process that happens if your use your card in a shop or restaurant outside your own country.
Payment using credit / debit cards
You can pay for your order using most major credit and debit cards all credit card and payment details are processed by a secure third party specialist (CreditCall). We never see your card details and do not store any card information.
We will charge your card in £ Sterling and your credit card company will convert at their current rate to your local currency. You should see our company name and both the £ Sterling and local currency amounts on your credit card statement.
Have fun!
We hope you enjoy our web site and we know you will love our products, so have fun!
If you need help or reassurance
We would love to hear from you.
Click here to send a message to our Customer Service Team
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Hi….I have to ask regarding taxes/duty for Denmark! As far as I can see you ship from inside UK…then I know there will be no taxes. Thank you from Dorthe
Hi there Dorthe,
We do indeed ship from inside the UK.
Regards,
Sophie.